Granting Login Access to Copado

Grant login access to the org where Copado is installed, and where you are experiencing the issue. This access can be granted by following the steps below:

  1. In the upper-right corner, click on your image and click Settings.
  2. In the Quick Find search field, enter Grant Account Login Access.
  3. Next to Copado Solutions Support, select 1 week in the Access Duration drop-down menu. This will allow us to access your account and investigate the issue you have provided in your case.
  4. Click Save.

For more information on submitting cases, please see: https://docs.copado.com/article/wyl1twwtt5-creating-a-case-through-the-community


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