Unable to Validate Credentials

When validating credentials in any organization other than the org where Copado is installed, you may be redirected to a page with the messages below:

"Please read carefully the message below. You might need to take action in order to solve this problem. Unexpected error: null If you can't solve this problem please log a case on the Success Community at https://success.copa.do"

or

"Please read carefully the message below. You might need to take action in order to solve this problem. In order to validate any credential, first, you will need to create the credential for your Copado user."

This error will be displayed if you try to validate credentials in an organization before creating and validating credentials in the org where Copado is installed.

To validate credentials in any organization, you must already have credentials created and validated in the org where Copado is installed.

Note: This is not a new requirement.


How did we do?